went to work ytd. it was a really really bad dae. kena scoulded by the guests there alot of time. scould untill cry some more. they make mi so disappointed. they make mi change my thinking about them. alright... this is what happen:
early in the morning about 10.30am, i was assigned to take charge at the towel stand. since it's father's dae, the hotel is full of guest. alot of them came to the swimming pool and just at the moment, the towel stand has run out of towels. alot of guest couldn't get a single towel and they are really unhappy about that. i was scoulded alot of time just because of some stupid department couldn't do their job fast. i rem one the guest complaining this to me especially:" You call this service? How could the towel stand has no towel! You can do something right? Call the housekeeping and check when can the towels be ready. This is your duty. Do something!" I was trying my best already. No towels, I get scoulded by the guests. Get conplained from the guest and was unhappily asked to call to hurry the housekeeping department, I get scoulded by the supervisor there for keep calling them.
What's the meaning of all this thing?!? I get all the scoulding and complain and yet I've to put on a hard smile the whole day. Finally the a handfull of towels came about 12.45pm. this problem is finally solved. another problem came very soon. there is this man and his wife who has jusr accidentally fell down. he came to look for me at the towel stand and asked mi to help his wife do first aid. i wasn't taught how to do so and therefore, picked the phone and called for help. the moment i put down the phone and turn back to the man, he snatch the first aid kit from me and scream at me y couldn't i do the first aid. again another guy sae that i wasn't doing my job. wth! it's the dunnoe hw mani times i get complained and scoulded le. soon after the help came, everything was solved and i dunnoe y, tears started to flow bt i din allow or want anyone to know about this matter.
bt my dae's problem hasn't end yet. at 3pm to 4pm, i was assigned to take charge at the slide. i rem last time dillion taught mi to stay at the top and look after the children making sure that they go down the slide one by one. Mike came soon after telling mi to stay at the bottom of the slide. he sae that i cannt stay up there bt yuling and dillion sae i could. fine.. wateva.. so i find a spot to sit down. mike sae tt if i see ani children nt gg down 1 by 1 or sliding down with their head face down, i must tell the children. ok. i listen to him and i believe that i did do my job.. i did told the children to come down 1 by 1 bt since, i couldn't go up.. i couldn't c or control wat is happening on top. the children dun listen to mi.. wat can i do den?? den there came tis parent sae i juz sit there doing nth. another wan saeing i nt doing my duty.
i've had enough!! it was such a terrible dae bt i couldn't sae it out and yet i've to smile all the wae from morning 10am to at night 8pm. bt aniwae, it's all over. nw i've realised hw hard money is earn. sorry papa and mummy!!!
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